Widerrufsrecht

30-Day Hassle-Free Return Policy

We want you to be completely satisfied with your purchase. If you're not, we offer a 30-day hassle-free return policy. You have 30 days from the date of delivery to request a return—for any reason.

Eligibility Requirements

To qualify for a return:

  • Items must be in the same or similar condition as received.

  • Original packaging must be included.

  • You must provide a receipt or proof of purchase.

Please note:
If the screen shows signs of use—such as peeled protective film, tape residue, scuffing, or any physical damage like cracks or scratches—we reserve the right to apply a restocking fee of up to 50%.

No restocking fee will be charged if the screen is returned in good condition, with the protective film intact and no signs of installation or damage.

How to Start a Return

Contact us at info@lcdguarantee.com to begin the return process.
Once your return is approved, we will provide:

  • A return shipping label

  • Instructions on where and how to send the item

Important: Items sent without prior return authorization will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your item upon delivery. If it arrives damaged, defective, or incorrect, contact us immediately at info@lcdguarantee.com so we can resolve the issue promptly.

Non-Returnable Items

Certain items are non-returnable, including:

  • Digital software or downloadable products

  • Services

  • Custom or special-order items

  • Gift cards

  • Sale or clearance items

Exchanges

If you need a different item, the quickest method is:

  1. Request a return for your current item.

  2. Place a new order once the return is approved.

Undeliverable Packages

If a package is:

  • Refused upon delivery

  • Returned to sender due to an incorrect address provided by the buyer

We reserve the right to deduct shipping and insurance costs from the refund, even if the original shipment used our free “Economy Shipping” option.

Refunds

Once we receive and inspect your return:

  • We will notify you of the approval or denial.

  • If approved, your refund will be issued to your original payment method.

Please allow time for your bank or credit card provider to process the refund.

Questions?

Email us anytime at info@lcdguarantee.com — we're happy to help.